Position Summary/Overview: The Donor Services Manager supports the development initiatives of The Community Foundation. The individual assists with donor services communication including fund management, donor stewardship and correspondence. This person holds office management and governance responsibilities, supports special projects and event preparation, and supports the grant and scholarship process.
Specific Job Expectations, Skills and Requirements
Development and Donor Services Responsibilities
- Coordinate donor communication, including reports, statements, and special recognitions.
- Assist with planning and execution of Foundation special projects and events.
- Plan and execute mailings to donors, prospective donors and professional advisors.
- Complete the paperwork necessary to establish funds and new donors.
- Work with Foundation donors and prospects to develop their charitable giving goals.
- Update and maintain donor database files.
- Implement special projects as identified by the Executive Director.
Foundation Support
- Provide support to review and process grant and scholarship applications and provide accurate and timely communication with applicants and awardees.
- Participate in community activities to enhance The Community Foundation operations.
- Visit area schools and organizations to represent The Foundation.
Office Management Responsibilities
- Monitor equipment and office supplies, and coordinate maintenance.
- Maintain current policies and procedures manual.
- Process hand-signed outgoing letters and checks.
- Help coordinate Board and other Foundation Committee meetings, logistics, and documentation.
- Assist with marketing and social media management.
- Assist donors, Board members, grantees, Professional Advisors, and the general public in a courteous, helpful, and respectful manner.
Desired Qualifications
- Associate degree or higher required.
- Proficiency in Microsoft Word, PowerPoint, Excel and Outlook.
- Proficiency with database and CRM software.
- Proficiency in design software (Canva or similar).
- Proficiency with digital and email marketing (Constant Contact or similar).
- Strong organizational skills, detail oriented, and a self-starter.
- Strong oral and written communication skills.
- Ability to work successfully as part of a team and independently.
- Experience with donor services.
- Nonprofit experience preferred.
Application Process
- A cover letter describing why this role is a good fit for your interests.
- Current resume.
- Materials are to be submitted via email to dan@cfdrr.org by September 23, 2024.
- References will be requested from final candidates.
Compensation
Commensurate with experience. Benefits include comprehensive medical, dental, life insurance, retirement contributions, holiday, sick and vacation leave.
The Community Foundation is an Equal Opportunity Employer.